Primary Purpose: The Chief Operations Officer (COO) is a member of the executive management team. The COO organizes, plans, directs, and oversees the company’s laboratory operations. The position relies on extensive medical laboratory experience and judgment to accomplish the goals of laboratory operations. The COO is responsible for the long-term strategic planning and short-term execution of operational activities.
Projects on horizon include, further implementation of Esoteric laboratory, ongoing automation of microbiology, participation in design and construction of two new buildings, recruiting of new key technical staff including a regional manager.
Demonstrates outstanding organizational and leadership abilities that inspire and promote a strong work culture and climate that reduces turnover and increases retention.
Performs budgeting for all clinical laboratory operations.
Develops profitability, operational performance, and customer service metric dashboards.
Achieves profitability and growth goals.
Serves as chief problem solver in cooperation with Regional Managers and laboratory management. Regularly dealing with multiple issues requiring simultaneous resolution in a fast-paced, deadline driven and quality environment.
Leads, mentors, coaches and motivates six Regional managers that require weekly communications in order to effectively accomplish quality work.
Develops and monitors key performance indicators that inform productivity, revenue, efficiencies, financial performance, and service.
Participates in corporate client contract negotiations.
Engages in strategic thinking and planning to position Laboratory operations for success 10-15 years into the future, including monitoring and analyzing factors and trends in the industry that may impact Interpath Laboratory, and identifies and implements needed adaptations in operational strategy.
Be consistently curious with instincts to act decisively using logic and reasoning in analyzing strengths and weaknesses of alternative solutions, conclusions, or approaches to issues.
Serves as a key company communicator both verbally and in writing.
Ensures an active safety culture across the company.
Oversees development and implementation of operational approximately $60 million budget and is a prudent fiscal manager. Performs cost benefit analysis exercises in exploring new projects or business lines.
Allocates human resources efficiently and appropriately in order to accomplish work and serve customer needs at the highest levels.
Remains on top of current technologies needed to support continued growth and improved customer service.
Reviews, implements and monitors laboratory technology – understands programming elements, interfacing, middleware, test files, etc.
Partner with courier supervisor on logistics of specimen pickup and deliver to laboratory.
Lead and oversee talent acquisition, development, discipline and dismissal for assigned positions.
Consistently monitor laboratory key performance indicators and report to management team.
Partners with sales team and serves as subject matter expert on projects that create revenue for the company; sales, pricing, client services, etc.
Oversees new site start-ups, including laboratories, patient service centers, etc.
Development and oversight of esoteric laboratory. Maintains competence in both routine and esoteric laboratory functions.
Occasionally travels to worksites in states where company operates (currently Pacific Northwest) in sometimes hazardous weather conditions.
Understands materials management systems and provides oversight of laboratory supplies and inventory.
Participates in lease, property acquisition and capital construction negotiations and new site design and construction.
Has a general understanding of physical building elements – electrical, low voltage, plumbing, HVAC as related to instrument specifications.
Serves as the companies HIPAA compliance officer.
Maintains current understanding of inside and outside client services and client management software applications.
Performs other duties as necessary when the company’s needs evolve.
No less than five years’ experience in a laboratory leadership position.
Clinical Laboratory Scientist or Medical Laboratory Scientist Certification.
At least ten years of significant and applicable laboratory experience in regional reference lab with multiple locations or large hospital laboratory with multiple locations.
Clinical and Anatomic Laboratory Experience
Experience working as a laboratory “bench tech”
Must have demonstrated an understanding of the technical and regulatory requirements in the clinical laboratory space (CLIA, CAP, FDA, etc.).
Demonstrated experience with project management best practices
Demonstrated ability to effectively and efficiently facilitate both small and large meetings
Internal Number: ID 2021-4216
About Interpath Laboratory
About Interpath Laboratory
We are a devoted team of professionals that pride ourselves on building a vibrant work culture where curiosity, persistence, and positive attitudes are at the core. From a comprehensive benefits package to an ever evolving learning and development program which fosters career growth - we truly value our employees and are very proud of the work family that we have built since 1967.
Interpath Laboratory, Inc. is a family owned & operated, clinical and anatomic pathology laboratory with over 90 locations in Oregon, Washington and Idaho. We are the Northwest’s leading, innovative laboratory dedicated to providing, rapid, reliable, and economical laboratory testing services. With over 50 years of growth and prosperity, we are the region’s largest independent laboratory. We emphasize the vital importance of a vibrant work culture and environment where building relationships, teamwork, and positive attitudes are highly valued!