The Chief of Staff supports our President & CEO in successfully implementing the organization’s priorities and strategic and tactical plans, facilitating executive management team meetings and advancing priorities, assisting with Board meetings and CEO engagement with the Board and member companies, leading projects that fall outside specific functional roles, and supporting CEO communications and leadership activities. This role supports the CEO in advancing the goals and needs of the Board and member organizations and engaging and communicating effectively with internal and external stakeholders. The Chief of Staff also facilitates cross-functional integration across the organization, development of best-in-class systems and processes, identification of gaps in resources and capabilities, and recommendations to improve and optimize the association’s operations.
Essential Job Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strategic Advisor, Planning and Operations
Acts as a strategic advisor to the CEO/President and senior management team provides effective leadership as an active member of the AHIP senior team and works to achieve organizational objectives set by the Board and CEO/President.
Manages executive management and senior team meetings by preparing agendas and following up on action items
Leads development and execution of annual planning processes in collaboration with Chief Operating Officer and executive team
Coordinates high-priority initiatives for the executive team and identifies any obstacles and leads projects across the organization and manages bodies of work that fall outside specific functional roles.
Coordinates and manages project teams that require input from multiple areas within the organization and communicates initiative status to the executive, pulling in other executives or team members as necessary
Participates with the CEO/President and senior management team in strategic planning, policy development, and decision-making.
Leads the development of Board meeting materials, drafts engagement plans and develops executive scorecards
Effectively represents the Association and President/CEO with external partners, potential members, and other interested parties.
Rationalize President/CEO Priorities and Time
Works with CEO/President’s executive assistant to ensure effective management of executive calendar and prioritization of their time and schedule.
Manages the preparation of “backgrounders” to ensure CEO is briefed for internal and external engagements.
Assists in drafting presentations, letters, emails, reports, and other correspondence on behalf of and/or for use by the CEO/President.
Acts as the liaison between CEO/President and other executives and stakeholders to ensure consistent communication and ensuring CEO involvement or decision-making at the proper time.
Assesses inquiries directed to the CEO and determine the proper course of action and delegate to the appropriate individual to manage.
Facilitate Cross-Functional Integration and Champion Positive Culture
Supports communications between the CEO and the executive leadership team to help facilitate organizational decision-making
Maintains continuous lines of communication, keeping the President/CEO and key staff informed of all critical issues.
Serves as a culture champion for the organization to help fulfill the CEO/President’s vision for team-based, cross-functional, and integrated work
Assists a highly motivated team of professionals to advance the work of the Association provides effective service to member companies and fosters individual employees’ professional development.
Strategic leadership skills are equivalent to advance a national agenda for a leading national advocacy organization that supports the interests of member organizations with varied business models and operations.
Excellent judgment and analytical skills, political acumen, and ability to think constructively, strong interpersonal skills, and demonstrated ability to deal with complex and changing political situations.
Outstanding organizational, management, writing, and communication skills.
Ability to work under pressure on competing priorities and in limited and changing timeframes, build consensus, problem solve and resolve challenges fairly along with the expectation to be available as needed outside of normal business hours.
Team building and team management skills; ability to motivate professional staff and create an effective work environment.
Understanding of healthcare/business administration and association governance
Excellent skills with Microsoft Office products, which include Word, Excel, Outlook, PowerPoint, Microsoft Teams, Zoom.
This position has no direct supervisory responsibility.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or listen. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Expected Hours of Work and Work Environment
This job may be performed in both a professional office environment and may also be operated in a remote environment. This role routinely uses standard office equipment.
This is a full-time position. Standard days and hours of work are generally Monday through Friday, 8:30 a.m. – 5:30 p.m. In some instances, may require long hours and weekend work.
Position may be performed remotely 50 – 100% of the time within a week. This position will require some face-to-face interaction at our DC office
Some travel is required with this position but typically less than 25% in any week.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Required Education and Experience
Bachelor’s degree in Business Administration or similar field
10+ years experience in a business or executive management role
Proven experience organizing and directing multiple teams and departments
Excellent communicator in written and verbal form
Extremely versatile, dedicated to efficient productivity
Experience planning and leading strategic initiatives
Project Management experience is a plus!
Internal Number: 5
As a national trade association representing the health insurance industry, AHIP combines the fellowship of a small organization with the stability and strength our members represent. Here you can make a positive difference to the 200 million plus Americans, who our members serve. We foster innovation and opportunity. If you are looking for challenging and rewarding work, consider an AHIP career.