Director of Operations Senior Care - AdventHealth Well65+ Administration
All the benefits and perks you need for you and your family:
Benefits from Day One
Paid Days Off from Day One
Student Loan Repayment Program
Whole Person Wellbeing Resources
Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Location: 900 Hope Way Altamonte Springs
The community you’ll be caring for:
Join a team that provides exceptional patient-based care
Well65+ focuses on preventative care and leads as the future of healthcare
Collaborative teams that work together for a common goal
Compassionate and supportive leaders ensure work life balance for team members and providers without compromising patient care
The role you’ll contribute: The Director of Operations is responsible for the overall operational success of medical practices. Provides strategic leadership and direction utilizing the tools that have been provided, including the coordination of all practice activities except those directly involving professional medical judgment. This position requires a high degree of independence, initiative, collaboration, judgment, and follow-through on a wide range of sensitive and complex issues
The value you’ll bring to the team:
Management responsibilities for multiple practices
Manages the Community Resource team members designated to each site within the assigned region and shares co-responsibility with the Marketing Team to develop and implement member growth strategies
Responsible for the routine business and clinical functions of the practices while maintaining high ethical standards
Promotes and maintains the Well 65+ culture by promoting a positive employee morale and a professional, effective, and efficient working atmosphere.
Ability to manage, hire and train practice staff. Supervises and coach's office and clinical staff daily
Evaluates direct reports' performance and provides appropriate guidance and feedback
Recommends corrective action as required
Develops action plans for each practice that needs to improve or maintain performance levels - examples could be but are not limited to GLINT, Physician engagement, Press Ganey, employee turnover, Star ratings, financial performance, market growth etc
Provides physician training as required
Knowledge of healthcare finance including revenue cycle, expenses, and budgeting
Responsible for development and implementation of budgeting and financial analysis of current performance. Provides input for future budgets and financial needs of all practices assigned.
Oversees the daily/monthly expenditures, staffing and overtime hours
Monitors and manages patient flow through the practices to ensure appropriate utilization of physician time and staff coverage
Manages the flow of the clinic to insure compliance, efficiency and patient satisfaction.
Maintains Well 65+ standards and consistency throughout all practices
The expertise and experiences you’ll need to succeed:
Bachelors degree in Healthcare Administration, Business Administration or related field OR
High School Diploma or equivalent and a minimum of 10 years of progressive leadership experience
Experience with outpatient practice operations
Excellent communication skills, both written and verbal. Ability to communicate with all ages, socioeconomic and educationallevels.
General knowledge of computer hardware and software
Understating of the health care industry and basic physician referral patterns
Masters degree in Healthcare Administration, Business Administration or related field
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.