Applicants may apply for this position by submitting a resume/ CV to the following email address: firstname.lastname@example.org. When submitting a resume/CV by email, you must include the job title and posting number in the subject line of your email.
The Executive Director of Ambulatory Care Operations of Cook County Health (CCH) is responsible for supervising, directing, and coordinating all of the ambulatory services clinical and business operations, programs and functions for CCH, dispersed throughout Cook County communities, school-based, hospital-based and regional outpatient settings.
This position is exempt from Career Service under the CCH Personnel Rules.
Master's degree from an accredited college or university
Seven (7) years of progressively responsible healthcare leadership experience in a large complex hospital or health care system
Five (5) years of practice management experience
Three (3) years of financial management experience
Experience with unionized workforce
Previous public healthcare system experience
Master's degree in Business Administration (MBA), Master's in Healthcare Administration (MHA) or related Master's in health-related field from an accredited college or university
Five (5) years of specialty care and/or primary care experience
Works with Chief of Ambulatory to develop staffing models and patient care models for new services and new initiatives
Leads the implementation of new services and new initiatives
Works across the system with CCH Leadership to develop new services/initiative as well as design improvement efforts
Ensures directors and managers are leading efficient day to day operations, achievement of long and short-term performance goals, and driving a culture focused on high quality health care and service excellence
Creates and manages the budget and financial overview
Ensures access to clinics and coordinates management of referrals into clinics from internal and external partners to facilitate ease of throughput with coordination of return of results seamlessly
Develops strategic initiatives to increase domestic spending opportunities
Evaluates and makes necessary change to improve processes to streamline referral management from Emergency Services
Ensures cost effective use of resources by monitoring budget/financial performance and resource management of the clinics
Resolves problems related to staffing, utilization of facilities, equipment and supplies
Analyzes and recommends changes in organizational systems, policies and procedures and ensures their implementation
Performs data processing to analyze, monitor and report statistical information for timely management decisions and as required for federal, state and local agencies
Participates with CCH Leadership in development of operational and capital budgets
Participates in strategic planning for operational use of workforce, service lines and facilities
Supports effective operations for partnering departments including scheduling, referral management and utilization review
Uses knowledge of informatics and electronic medical record system configuration, develops approach to measuring program processes, staff performance and impact on CCH quality and cost experience
Fosters relationships and collaboration amongst all key internal and external stakeholders
Ensures clinical integration by partnering with CCH Leadership in the development and realization of overall objectives for a complex health care delivery system
Performs other duties as assigned
Knowledge, Skills, Abilities and Other Characteristics
Manages and promotes good public relationships by establishing and furthering relationships with key physicians and medical staff, community organizations, and other health related professionals
Knowledge working in an environment where there is close community and press scrutiny
Knowledge and use of Microsoft Office
Excellent interpersonal, verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups
Excellent program development, management and leadership skills
Demonstrate analytical and organizational, problem-solving, critical thinking and conflict management/resolution skills
Demonstrated ability to build effective teams and to lead, mentor and develop management
Demonstrated track record of improving operations in a competitive environment with positive outcomes in quality, cost, productivity and patient, physician and employee satisfaction
Demonstrated creative problem solver who is energized by challenges and change and can conceive of solutions that are within the financial constraints of the organization
Ability to get to the details of operations but also to think and plan strategically
Ability to multi-task and meet deadlines in a fast paced and stressful environment
Able to remain composed in stressful situations
Ability to work with multiple levels of staff to achieve effective care delivery
Ability to use a collaborative leadership style that develops and motivates team members but assures accountability
When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service
To take advantage of this preference a Veteran must:
Meet the minimum qualifications for the position.
Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, "Are you a Military Veteran?"
Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable
A copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.
If items are not attached, you will not be eligible for Veteran Preference
VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW.
Medical, Dental, and Vision Coverage
Basic Term Life Insurance
Deferred Compensation Program
Paid Holidays, Vacation, and Sick Time
You may also qualify for the Public Service Loan Forgiveness Program (PSLF)
MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.
*Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U. S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.
*Please note all offers of employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.
*CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.
COOK COUNTY HEALTH & HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER.
ABOUT COOK COUNTY HEALTH (CCH)
The Cook County Health’s mission is to deliver integrated health services with dignity and respect regardless of a patient’s ability to pay; foster partnerships with other health providers and communities to enhance the health of the public; and advocate for policies that promote the physical, mental and social wellbeing of the people of Cook County.
CCH is comprised of two hospitals, John H. Stroger, Jr. Hospital and Provident Hospital, a robust network of more than a dozen community health centers, the Ruth M. Rothstein CORE Center, the Community Triage Center, the Cook County Department of Public Health, Cermak Health Services, which provides health care to individuals at the Cook County Jail and the Juvenile Temporary Detention Center, and CountyCare, a Medicaid managed care health plan.
The system cares for more than 300,000 patients each year and its physicians are experts in their fields, committed to providing their patients with comprehensive, compassionate and cutting-edge care. Today, CCH is transforming the provision of health care in Cook County by promoting community-based primary and preventive care, growing an innovative, ...collaborative health plan and enhancing the patient experience.
COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER