Community Administrator is responsible for managing the day-to-day operation of the community, creating environments where moments of joy, independence, and wellness each and every day. Responsibility includes achieving and maintaining census of the community to capacity, for achieving high resident satisfaction and quality resident care/services, for ensuring compliance with applicable State and Federal requirements, for generating respect in the community for the community, for ensuring smooth operation of the community, and for generating the projected profit for the company.
The Community Administrator ensures that all functional areas required to operate the community are covered at all times. Administrator will be expected to work Monday through Friday, 8:00 a.m. to 5:00 p.m. (five eight-hour shifts) and to be otherwise on cal.
Other: Willing to work shift assigned, weekends and holidays; ability to work independently with minimum supervision; skills in staff supervision, problem solving, conflict management, and budgeting; other job duties as assigned by Regional Manager.
Specific duties include:
To create environments where moments of joy, independence, and wellness are the focus each and every day.
To direct the performance of all staff in the community, including health services, dining services, housekeeping, maintenance, Life Enrichment, administrative staff, and any other ancillary staff.
To comply with all State and Federal laws and regulations and all company rules and regulations regarding the services of the residents and operation of the community.
To operate the community in a manner which will ensure company profitability by meeting all community budget and census guidelines as set by the home office.
To ensure the delivery of quality services and ensure positive resident relations by responding promptly and appropriately to resident needs, requests, concerns, etc.
To perform all marketing activities including public relations efforts, prospective resident generation, prospective resident follow-up, direct sales, and sale monitoring.
To perform a community relations function for the community with particular attention to clergy, medical, legal, financial and business communities who would have influence with the senior market.
To employ, supervise, and evaluate qualified community staff and to direct these employees to ensure the provision of appropriate quality services to residents, operating within the corporation's personnel (and salary) policies; and hiring, to thoroughly check employee's references and evaluate the person according to the job to keep staff turnover at a minimum.
To contract for any approved contracted service, including the beauty shop, therapy services and other ancillary services as may be required and to direct and evaluate the performance of all service contractors in providing needed services.
To promote and maintain positive relations with residents and their families, providing the necessary Administrator/resident contact, including, but not limited to, service plans and dining room interaction while addressing resident concerns appropriately.
To provide resident programs designed to achieve resident satisfaction by providing enrichment in the areas of social interaction, entertainment, arts and crafts, physical exercise, education, religious services, and community involvement.
To perform any additional job duties as assigned while completing all assigned duties which may change from time to time according to residents needs, staffing levels, working circumstances, and home office directives.
Ridgeline Management Company is a leader in senior housing management. With locations in multiple states across the US, we are pioneers in senior-directed living. Built on a foundation of integrity and trust, we specialize in retirement, assisted living, and memory care that create value for residents, families, and employees of our communities.
In addition to exceptional senior living management services, our company specializes in the development of new properties. From site selection to construction and implementation, we are committed to the promotion of optimum senior living.