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The Director of Heath Equity, Health Plan Services serves in a leadership role and is responsible for driving key health equity initiatives from the clinical perspective. This position is responsible for setting and implementing the vision and strategy of Health Plan Services departments while collaborating with internal and external stakeholders aimed at dismantling structural racism in healthcare.
General Administrative Responsibilities
Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals
Participate in collective bargaining negotiations, caucus discussions and working meetings
Document, recommend and effectuate discipline at all levels
Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
Initiate, authorize and complete disciplinary action pursuant to CCH system rules, policies, procedures and provision of applicable collective bargaining agreements
Direct and effectuate CCH management policies and practices
Access and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements
Contribute to the management of CCH staff and CCH' systemic development and success
Discuss and develop CCH system policy and procedure
Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements
Work with Labor Relations to discern past practice when necessary
Oversees Health Plan Services strategic design, implementation, and evaluation of clinical health equity efforts in the context of the Health Plan's population health initiatives.
Advises Leadership on best payer practices related to disparity reductions, including the provision of health equity and social determinant of health resources and research to leadership and programmatic areas.
Collaborates with Leadership to ensure the Health Plan collects and meaningfully uses race, ethnicity, and language data to identify disparities.
Ensures that efforts addressed at improving health equity, reducing disparities, and improving cultural competence are designed collaboratively with other contracted managed care entities to have a collective impact for the population and the lessons learned are incorporated into future decision-making.
Partners with leaders to define the vision for Health Plan Services clinical departments and engage in strategic planning work.
Ensures that our strategies are fully reflective of and inspired by a health equity perspective.
Collaborates with analytic staff to develop and monitor Key Performance Indicators.
Collaborates with Leadership to develop best practices in the homelessness, health promotion, housing, education and employment areas to enhance programming.
Leads efforts to combat structural racism and improve the outcomes of healthcare for all members served by CountyCare.
Provides strategic leadership in the development of culturally specific and culturally responsive policy and service delivery models, as well as creating standardized guidelines and criteria to implement clinical health equity improvement projects.
Examines Health Plan Services policies, procedures, practices, and programming to identify areas where change or development are needed.
Partners with Communications to publicize our commitment, our accomplishments, and our best practices.
Oversees consciousness-raising efforts, including focus groups, newsletters, and regular workshops, presentations, seminars, and celebrations regarding our diverse community.
Supports the evolution and expansion of social determinants of health screening and connections with resources to mitigate the gap.
Performs other duties as assigned.
Reports to the Chief Executive Officer, Health Plan Services
Bachelor's degree from an accredited college or university with five (5) years of experience professional work experience in social/human services, public policy, health care, or community development
Three (3) years of experience developing and implementing diversity, equity, and inclusion programs while supervising and leading teams
Experience applying or overseeing the application of science-based quality improvement methods to reduce health disparities; engaging community and stakeholders in programming; implementing complex projects; and developing trainings
Bachelor's degree or higher from an accredited college or university with five (5) years of experience professional work experience in public health, social/human services, social work, public policy, health care, education, community development, or justice
Knowledge, Skills, Abilities and Other Characteristics
Knowledge of the 1964 Civil Rights Act, the 1991 Civil Rights Act, the Americans with Disabilities Act, Title IX of the Education Amendments of 1972, Affirmative Action, Equal Employment Opportunity, and other applicable laws
Demonstrated knowledge and understanding of cultural values and norms of various communities, particularly of communities of color, LGBTQ+ and senior communities and has experience applying or overseeing the application of science-based quality improvement methods to reduce health disparities
Knowledge and understanding of culturally specific resources available within the CountyCare community
Knowledge and understanding of specific barriers that may lead to lack of access and engagement.
Knowledge of conflict resolution and mediation methods
Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups.
Strong demonstrated leadership skills to implement change and drive results.
Strong people management skills and facilitative skills.
Ability to maintain a professional demeanor and composure when challenged.
Ability to prioritize, plan, and organize projects and tasks.
Ability to maintain a professional demeanor and composure when challenged.
Ability to function autonomously and as a team member in a multidisciplinary team.
Demonstrate analytical and organizational, problem-solving, critical thinking, and conflict management/resolution skills.
Demonstrate attention to detail, accuracy, and precision.
Demonstrates the ability to disseminate barriers and enables the success for both CCH and patients.
Physical and Environmental Demands
This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.
For purposes of the American with Disabilities Act, "Typical Duties" are essential job functions.
To receive Veteran Preference, appropriate discharge papers must be attached to the online application or must be included with your emailed resume/CV. Please refer to Veteran Preference document requirements listed on the bottom of this posting.
When applying for employment with Cook County Health, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service
To take advantage of this preference a Veteran must:
Meet the minimum qualifications for the position.
Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, "Are you a Military Veteran?"
Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable
A copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.
If items are not attached, you will not be eligible for Veteran Preference
VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW.
MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.
"Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada muse be credentialed by an approved U.S. credential evaluation service belongings to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview".
*Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.
*CCH is strictlyprohibitedfromconditioning,basing or knowinglyprejudicing or affecting any term or aspect of Countyemployment or hiringupon or because of any politicalreason or factor.
COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER.
ABOUT COOK COUNTY HEALTH (CCH)
The Cook County Health’s mission is to deliver integrated health services with dignity and respect regardless of a patient’s ability to pay; foster partnerships with other health providers and communities to enhance the health of the public; and advocate for policies that promote the physical, mental and social wellbeing of the people of Cook County.
CCH is comprised of two hospitals, John H. Stroger, Jr. Hospital and Provident Hospital, a robust network of more than a dozen community health centers, the Ruth M. Rothstein CORE Center, the Community Triage Center, the Cook County Department of Public Health, Cermak Health Services, which provides health care to individuals at the Cook County Jail and the Juvenile Temporary Detention Center, and CountyCare, a Medicaid managed care health plan.
The system cares for more than 300,000 patients each year and its physicians are experts in their fields, committed to providing their patients with comprehensive, compassionate and cutting-edge care. Today, CCH is transforming the provision of health care in Cook County by promoting community-based primary and preventive care, growing an innovative, ...collaborative health plan and enhancing the patient experience.
COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER