JOB SUMMARY Reporting to the SVP, President - DFW West Region & Baylor Scott & White All Saints Medical Center - Fort Worth, the VP Chief Operating Officer (COO) All Saints is responsible for planning, overseeing, and leading the day-to-day operations of Baylor Scott and White All Saints Medical Center - Fort Worth (BSWH-All Saints), which includes hospital operating units, professional services, support functions, and other services. This role is responsible for ensuring that BSWH-All Saints hospitals deliver high quality patient care and efficient services delivered in a cost-effective manner. Oversees and leads the development and implementation of hospital plans, construction projects, policies, programs, and initiatives required to achieve financial, service, quality, regulatory, and community objectives, in addition to oversight of the Graduate Medical Education program, which includes over 100 resident physicians. Leads operational activities to assess, measure, and evaluate current and proposed hospital programs, processes, and practices and implements improvements as necessary. Ensures the hospital operations are compliant with all applicable federal, state, local government laws and regulations, accrediting agency standards, and BSWH system-wide policies and controls. May represent the hospital and its operating units to external authorities or constituencies. Works closely with hospital President, clinical leadership, and the BSWH-All Saints executive team to improve and grow operations of the hospital in accordance with overall BSWH strategies and objectives.
An entity Vice President (VP) develops strategy and business plans for the business units. Leads strategy execution, identifies resourcing needs, and provides guidance for significant tactical decisions. Focuses on current-year operations and participates in establishing multi-year strategies and business plans. Areas of responsibility include some clinical and non-clinical areas, as well as threshold and non-threshold construction projects. Typically directs multiple levels of subordinate directors and/or managers covering varied disciplines and skill levels. Has managerial accountability for staffing and budgets for a large span of control. Exercises wide latitude in determining objectives and approaches to critical assignments. Responsible for executing a portion of the business strategy.
ESSENTIAL FUNCTIONS - Serves as the chief operations officer (COO) and top operations leader for BSWH All Saints. - Develops and implements the short and long-term operational objectives which enables the highest quality of health care services, patient safety, and patient satisfaction for the communities served. - Leads initiatives and programs to improve operations and build consensus, alignment, and focus on operational priorities and objectives that are in line with BSWH business objectives. - Oversees financial management of operations including costs, business performance, budget approvals, variance reviews, and cost benefit analysis for new programs and services. - Leads the development and implementation of operational policies, procedures, processes, and best practices for assigned facilities and services. - Implements controls for effective and efficient utilization of organizational and financial resources and monitoring a system of accountability, operational dashboards, and metrics for the assigned area. - Ensures compliance with all applicable legal, regulatory, and accreditation requirements and standards. - Oversees operational activities focused on improving metrics related to the quality of care, patient safety, and patient experience, including evaluation of patient satisfaction scores and the development of appropriate actions plans. - Identifies and resolves operational problems and leads the implementation of solutions and change necessary to continuously improve operations. - Collaborates with community leaders, physicians, and other healthcare organizations as appropriate to assess community healthcare needs, promote healthcare services, build a positive image for BSWH.
KEY SUCCESS FACTORS - Master's degree in business, healthcare administration, or related field required. - 5+ years of leadership experience required. 10+ years of experience preferred. - FACHE (Fellow of The American College of Healthcare Executives) through the American College of Healthcare Executive (ACHE) is preferred. - Experience as senior operations leader in a large, multi-site health care system preferred. - Comprehensive knowledge of hospital operations, including finance, quality, and service line development. - Strong financial acumen and skilled at applying operational levers within a healthcare facility to improve business results. - Ability to maintain strong working relationships with medical staff, including physicians, nursing, and clinical departments. - Strong verbal and written communication skills, with experience delivering presentations to executive leadership, operating boards, and community leaders.
MINIMUM REQUIREMENTS - Bachelor's degree or 4 years of work experience above the minimum; Master's degree strongly preferred - 5 years of experience required; 10+ years preferred
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!