Career Advancement: Opportunities for professional growth within a supportive team environment.
Competitive Compensation: Competitive salaries and recognition programs.
Comprehensive Benefits: Medical, dental, life, and disability insurance, 401(k) plan with matching contributions, paid time off, and company-paid holidays.
Education Support: Tuition reimbursement and associate scholarships.
Positive Work Environment: A professional, engaging, team-centered workplace where your contributions truly make a difference.
Required Education:
4 Year Degree
Internal Number: SENIO009694
Join Our Team and Build Your Career with Us!
Are you passionate about making a difference in the lives of older adults? Do you value teamwork, excellence, and a family-like environment? At The Village at Gainesville, we’re not just offering a job; we’re inviting you to be part of a community where every resident’s home is at the heart of everything we do. We’re waiting to hear from you!
Position Title: Sr. Director of Operations
Position Overview: The Sr. Director of Operations will lead the internal operational activities of our community, including maintenance, resident services, IT, communications, and dining services. Reporting directly to the Executive Director, this position is instrumental in driving operational excellence, ensuring regulatory compliance, and enhancing the quality of life for our residents.
Key Responsibilities:
Oversees all aspects of the following departments: Facilities, Resident Services, Dining Services, IT and Communications. Works with department leaders to ensure high resident satisfaction, operational excellence, budget compliance and associate engagement. Reviews and evaluates existing operational programs, services, policies, and procedures. Works with Senior Director of Health Services to ensure services and operations are performed in compliance with local, state, and federal regulations and laws (i.e. AHCA, State Health Department, EPA, OSHA, ADA, and others).
Develops, recommends, and implements or guides implementation of new and/or modified programs, services, policies and procedures to improve community operations and/or service excellence.
In collaboration with the Director of Innovation and Technology and the Corporate Director of IT, develop and maintain the strategy of information technology for the company.
Works in collaboration with other senior leaders to effectively maintain and execute the disaster recovery plan.
Develops and establishes operating policies consistent with Executive Director’s directives and company objectives. Appraises and evaluates the results of overall operations.
In collaboration with the Senior Director of Health Services, performs regular audits to ensure compliance with regulatory, safety, and quality standards.
Lead productivity improvement initiatives that enhance the operations department’s effectiveness and efficiency.
Works with SFSL Accounting department to prepare, analyze and achieve results in accordance with the annual operational budget.
Coordinates expenditures with department heads to ensure efficient budgeting process is complied with throughout the fiscal year.
Manage capital project requests from department managers and maintain records throughout the year to ensure projects are approved, completed, and expensed appropriately.
Participates in the development and preparation of short-term and long-range plans and budgets based upon broad organization goals and objectives. Works with Executive Director on approval implementation.
Manage the selection of vendor services and products related to operations and monitors their performance to ensure adherence to contractual provisions, job schedules and regulatory specifications.
Monitors Operations associate work performance and oversees performance management process to ensure all responsible department managers are compliant.
Stays abreast of new industry trends, systems, equipment, and materials to ensure optimal efficiencies and standards.
Requires rotating weekend on call duty as member of management team.
Collaborates with affiliate and parent organizations in community operations projects and initiatives.
Adheres to company policies and procedures.
Maintain confidentiality of resident/family and company information.
Respond to all fire alarms and assist in the evacuation of residents when needed.
Represent the organization through professional demeanor and attitude.
Provide quality customer service in all interactions with residents, guests and staff.
Perform other duties as required.
Qualifications:
Bachelor’s degree in Business Administration or related field required.
Senior Living experience required.
8+ years of management experience in facility operations and/or dining services, preferably in a multi-site residential, healthcare, or hospitality setting.
5 years of supervisory experience.
Strong leadership, communication, and problem-solving skills.
We Are Waiting to Hear From You. Come Join Our Family and Grow Your Career with Us!Our team is only as strong as each individual contributor – which is why we focus our energy on hiring people who are friendly, hardworking and have a true passion for serving older adults.After all, residents aren’t guests in our communities; we’re working in their homes.Are you ready to take your career to the next level? At The Village at Gainesville, we believe in empowering and investing in our associates. That’s why we offer growth opportunities through promotions and educational assistance. We want our team members to feel like they have a path for professional development that’s tailored to their unique skill set and aspirations.From promotional opportunities to educational assistance, we invest in our employees’ potential. It’s not just about being a team player, it’s about elevating their skills to become an invaluable asset. We’re passionate about fostering a culture of continuous learning and development. That’s why we offer our employees the tools they need to stay at the forefront of their fields.Are you ready to start your journey towards career growth? Join our team today and let us help you reach your full potential!