The President will ensure that New England Baptist Hospital (NEBH) functions at the highest levels including delivering safe, high-quality coordinated care, efficient management of resources, smooth and efficient administrative services, and implementation of strategic and operational plans. The President will be responsible for the executive leadership, strategic growth, and fiscal health of NEBH Hospital. They will recognize the inclusive and collaborative culture of the hospital that has made it a success in the community and among its patients and further integrate into the Beth Israel Lahey Health (BILH) system.

The President will execute NEBH’s plan within the system. The President will work collaboratively with system-wide leadership and other BILH hospital and business unit presidents to advance goals to strengthen its mission of becoming a fully integrated system of patient care, education, research, and community service. This individual will identify new strategic partnerships that extend into the community, ensuring a robust health system distinguished by offering outstanding patient care programs and strong financial performance. The President will be a strong operational leader with sound fiscal management experience who will continue NEBH’s culture of quality and patient satisfaction. The President will be a visible and enthusiastic leader within the organization and community and a vital partner in increasing philanthropic support for the Hospital.

Essential Duties & Responsibilities

Cultural Alignment: Knows, understands, incorporates and demonstrates NEBH’s mission and values in leadership practices and decisions.

Regional Leadership: Serve as a member of the regional leadership team charged with creating strategies that reflect the needs of the market area.  Collaborate with regional executives and other Presidents to achieve system objectives.  Share accountability for achievement of regional performance metrics.   

Strategic Thinking: Ensure the NEBH vision and operational plan are aligned with regional and system strategies.

Clinical Delivery: Facilities the development and implementation of integrated clinical service delivery platforms and ensures Integration and alignment.   

Engagement: Establish trust and cultivating relationships with stakeholder entities, including colleagues, physicians, health care providers, payers, community organizations/members, donors, and prospects. Champions behaviors that include respect for individuals, open, honest and direct communication.

• Bachelor’s degree, required. Master’s Degree in health administration or related management disciplines, and a minimum of ten years of leadership experience as President, Chief Executive Officer, Chief Operating Officer or other clinical or business/executive position in integrated healthcare entity

• Must have advanced business and executive leadership skills to develop new or enhance existing clinical and operational strategies, business plans, policies, and programs

• Strong financial and strategic skills with the ability to create a vision for the future which takes into account hospital and system goals and strategies.

• Strong operations skills including the ability to balance quality, customer service, efficiency and financial performance

• Proficient in exercise of personal influence, building consensus, providing leadership, with ability to navigate a diverse group of stakeholders, build a network of allies, and interface with state and local regulators, earning and maintaining stakeholder trust and respect.

• Proven ability to formulate an operational strategy, guide the development of operating plans, and drive performance to achieve or surpass goals.

• Track record of recruiting, developing and retaining an exceptional team of senior leaders and clinicians.

Abilities & Skills

Leading Change

• Articulates and leads next level of community care strategy.

• Identifies and enlists key influencers to act as change agents, involving them in designing and delivering change to deliver on the BILH long-range strategy and plan, Blueprint 2030.

• Communicates a compelling business case to the whole organization to gain buy-in for significant change and a consolidated community division approach.

• Takes important action to set new norms for the organization.

• Adapts change plans/influence strategies to the organization’s political realities and constraints.

Leading People

• Gives ownership to the entire team to deliver on the newly defined strategic objectives.

• Cultivates and supports talent in order to create a feeling of team among leadership, boards and direct reports.

• Passes leadership responsibilities down through the organization, ensuring alignment with the overall strategy and/or direction.

• Sets up forums or practices to reinforce independent and open communication among team members.

• Gives the team broader visibility inside the organization including publicly recognizing its accomplishments.

• Offers team members to other parts of the organization where they can be most useful.

Collaborating and Influencing

• Builds confidence and credibility among all the community presidents.

• Builds partnerships across the enterprise to address organization-wide challenges or opportunities.

• Creates an environment of shared values where collaboration is expected at all levels.

• Systematically builds support at multiple levels and across groups to achieve alignment, acknowledging differences in interests.

• Listens, collaborates and supports local teams to be effective.

Personal Characteristics:

• Strong strategic thinking skills and an ability to translate strategy into action.

• Visible and accessible leader who engages staff at all levels and where care is being delivered.

• Ethical and principled with impeccable integrity and values.

• Effective communicator who seeks to understand and be understood.

• Open, fair and transparent in interactions.

• Decisive with the ability to make choices in ambiguous or uncertain contexts to establish and lead a clear path forward.

• Aspiration and vision for excellence and ability to motivate and empower others to the same.

• Team-oriented leadership style; able to inspire, delegate, cooperate, and hold and be held accountable.

• Passionate about quality and safety.

• Inspirational, courageous, genuine, optimistic and enthusiastic.

• Fully self-aware with a high degree of emotional intelligence.

About New England Baptist Hospital

Beth Israel Lahey Health (BILH) is an integrated health system dedicated to creating healthier communities — one person at a time — through seamless care and ground-breaking science, driven by excellence, innovation and equity. Founded in 2019, our system brings together academic medical centers and teaching hospitals, community and specialty hospitals, primary and specialty care, behavioral health and home care services, and more than 4,700 physicians and 39,000 employees to care for more than 1.7 million patients in communities across Eastern Massachusetts and Southern New Hampshire. Together, we are changing healthcare for the better.

Connections working at New England Baptist Hospital