Role Summary:

McLean Hospital is seeking an exceptional leader to serve as President and Chief Operating Officer (PCOO). The PCOO is responsible for the vitality, academic mission, and success of McLean, and serves as the face of McLean to both internal and external communities. The PCOO exemplifies and promotes the strategy and values of Mass General Brigham (MGB) as an integrated healthcare system – emphasizing the role of McLean as an academic psychiatric hospital in meeting the MGB missions of clinical care, research, education, and service to the community. 

This is a unique opportunity to shape the future of the world's largest neuroscientific and psychiatric research program in a specialty psychiatric hospital and help drive the strategic direction of behavioral and mental health services within the MGB system. The ideal candidate will possess a robust operations background, a strong grasp of modern psychiatric care, and an innovative mindset to further enhance McLean’s position as a leading psychiatric hospital.

The PCOO is a leader of people and a developer of talent, dedicated to the career advancement of talented employees at all levels of the hospital. Reporting to the MGB Chief Operating Officer, the PCOO is the senior administrative leader of McLean Hospital, responsible for all aspects of inpatient and outpatient hospital operations, budgeting and operating performance, patient and community relations, capital planning, and all other responsibilities as assigned. With the support of MGB senior leaders, the PCOO works closely with the Chair of the McLean Department of Psychiatry, other system leaders, and the McLean medical and other clinical staff to direct the operations and administration of the hospital. The PCOO partners with the McLean Board of Trustees to deliver the highest quality, safest patient care and engage in philanthropic efforts in support of McLean’s mission.

Essential Functions:

• Create and manage budgets, monitor financial performance, and take corrective action as needed.

• Lead and manage a team of healthcare professionals, providing guidance and support to ensure their success.

• Quality and Safety - Monitor and evaluate the quality of work output and responsibility oversight.

• Research and analyze data to identify areas of improvement.

• Develop and implement strategies to improve the healthcare center’s performance.

• Develop, implement, and monitor policies and procedures to ensure efficient operations.

• Collaborate with other healthcare organizations, government agencies, and community partners.

• Establish goals and relationships for organization revenue growth and holds team accountable to related outcomes.

• Performs other duties as assigned

• Complies with all policies and standards

Qualifications:

• MBA or Master's degree in health care administration or a related discipline, MD, or DNP strongly desired

• Experience with leading operations for both inpatient and outpatient Psychiatry is required.

• 10+ years of experience in a senior leadership role, with strong track record of success.

• Strong financial acumen, with experience in developing and managing budgets and financial reports.

• Proven leadership skills, with the ability to motivate and lead cross-functional teams.

• Excellent interpersonal and communication skills, with the ability to build relationships and negotiate effectively.

• Strategic thinker with a proven ability to develop and execute on plans and initiatives.  Excellent leadership, interpersonal, and communication skills, with the ability to lead and inspire a team.

• Strong strategic and analytical skills, with the ability to develop and implement effective healthcare solutions.

• In-depth knowledge of healthcare regulations, policies, and standards.

• Strong business acumen, with the ability to develop and execute successful business strategies.

• Ability to work well under pressure, meet deadlines, and manage multiple projects simultaneously.