Education

• Master’s degree in health administration, Business or Public Administration – Required; Or equivalent education/experience.

Experience

• 12+ years’ experience in complex managed healthcare environment.

• Consulting Experience.

• Significant proven senior level healthcare management experience with demonstrated leadership in strategic and business planning, financial planning and analysis, program development and physician development required.

• Experienced in project management, development, and facilitation of planning sessions with senior leaders, directors/trustees, management and consultants and proven ability in management/leadership skills.

• Experience engaging and working in a team environment required.

• Proven effectiveness in leading the process of large scale initiatives required.

• Experience implementing large-scale/ complex/ political change initiatives required.

• Experience supervising/ managing effective teams required.

Skills and Knowledge

• Knowledge of health care operations/ health care delivery, project management, and quality improvement is required.

• Knowledge of the Northern California healthcare industry, particularly Sutter Health, preferred.

• Demonstrated skills in leading and effectively managing staff and project teams.

• Demonstrated skills in establishing and maintaining effective working relationships with senior management and physicians.

• Must have excellent communication skills, including written, verbal, presentation and interpersonal. Effective facilitation of group process and expertise in project management.

• Must have excellent problem identification, analysis, and resolution skills.

• Must have the ability to create an environment that encourages cooperation, motivation, innovation, and high-performance teamwork.

• Initiative-taker with strong organizational and critical thinking skills and the ability to work with multiple priorities.

• Ability to work effectively with a broad range of physicians, employees, and vendors to manage multiple projects simultaneously.

• Ability to work in a team environment and provide outstanding customer service.

• Demonstrated ability with quantitative and statistical analysis. Ability with descriptive statistics to collect, synthesize, and communicate information in a clear, concise manner for pending proposals and reports affecting a) multi-million-dollar investments of the Medical Center, b) decisions about the strategic performance of medical center, and c) program effectiveness including physician leadership.

• Must have strong computer skills, including spreadsheet, word processing, database, and presentation software.

• Requires the ability to effectively oversee multiple projects simultaneously as well as manage/lead/facilitate large and diverse teams to deliver results within specified timeframes.

• Elevated level of operational thinking/expertise to understand and analyze healthcare operations quickly and become a trusted advisor.

• Well-developed conceptual, analytical and negotiation skills are necessary, along with strong skills/experience in creatively solving complex problems, developing actionable recommendations, and effectively strategizing with senior leaders.

• Must be meticulous and self-directed - able to work effectively in a team environment and independently.

• Results driven to drive quantifiable initiative success throughout Sutter Health.

• Must demonstrate strong people skills and the ability to cultivate a strong network within Sutter Health to gain trust, respect, and support from senior leaders toward achieving organizational goals.

• Requires strong action planning skills and ability to manage multiple priorities/projects simultaneously and meet tight, often conflicting deadlines.

• Requires exceptional verbal and written communication and presentation skills. Tact, diplomacy, and adaptability.

• The ability to gain cooperation and support through effective use of influence and persuasion– including up to senior leaders - to achieve desired outcomes.

• Must demonstrate a strong customer service focus in all decisions and actions.

• Must be able to maintain an organized approach, clarity of purpose, and goal orientation in a rapidly changing environment involving multiple stakeholders of various levels from throughout the organization.

• Must be an adaptive person, demonstrating the ability to quickly come up to speed related to complex issues.

• Must be skilled in keeping others focused on the end goal – improving quality of patient care.

• Requires the technical/process skills to effectively deal with and manage complexity.

• Requires the ability to analyze, frame questions and conceptualize the data and decision support tools needed to correlate/drive to desired outcomes.

• Clinical and/or operational skills in assigned project management areas strongly desired.

Additional information:

The primary office location of this position will be in the Silicon Valley Division.