Executive Director, Clinical Operations - AdventHealth Hospice Care

Location Address: 480 W. Central Parkway, Altamonte Springs, FL 32714

Top Reasons to work at AdventHealth Hospice Care

• AdventHealth Hospice Care is the only not-for-profit, faith-based, Hospice provider in the Greater Orlando Area
• We are part of the largest healthcare system in the area, AdventHealth
• For almost 30 years, we have provided compassionate care to patients and families during their time of need
• We are a growing organization looking for special talent to come and grow with us
• Besides offering world-class entertainment at the theme parks, the Central Florida area boasts many other entertainment options, such as state parks, nearby beaches, restaurants, performing arts, and professional sports

Work Hours/Shift:

• Fulltime Day Shift

You Will Be Responsible For:

• Directs day to day clinical operations for hospice services within Central Florida
• Assists in the development of and deploys innovative care models that improve the hospice experience for consumers and their families.
• Ensures that the customer perspective is a driving force behind leadership decisions and activities; identifying breakdowns in customer service and identifying solutions to create customer focused systems, processes and procedures. Implements and drives quality initiatives that improve outcomes and experience for those we serve as well as achieving top quartile performance in all respected areas.
• Ensures, through day to day operational processes, compliance with all local, state and federal laws regarding Hospice care and all CMS or other appropriate regulatory guidelines.

• Manages all staff downlines and is responsible for team development and succession planning. Identifies, develops and mentors others to enable them to meet their fullest potential. Maintains a high level of professionalism, exemplifying role model status. Participates in teaching opportunities as applicable

What You Will Need:

• Bachelor’s Degree in business, healthcare administration or related field
• Five (5) years of healthcare management experience atleast two (2) in Hospice
• Seven (7) years of healthcare experience
• Current, valid State of Florida license to practice professional nursing

Job Summary:

The Executive Director, Clinical Operations Hospice is responsible for providing executive leadership and oversite to all the clinical operations of the Hospice service within the Central Florida Division (CFD).  This position will report directly to the Vice President Hospice working closely with the hospice leadership to ensure execution of strategic business through exemplary clinical operations. The Executive Director leads team engagement, drives desired outcomes related to scorecard metrics and mentors all staff providing Clinical and Non-clinical support services. The measures of success for this role will result in team, service, clinical, financial, and market outcomes that demonstrate value to all constituents. The Executive Director plays an integral role in providing senior leadership with the information and tools needed to make strategic decisions and is responsible for programmatic development of key and expanded service offerings. This role is directly responsible for the day to day management of clinical programs, oversight of market growth, expansion of facilities as needed and supporting resources necessary to carry out the critical work of the Hospice Clinical team. Actively participates in outstanding customer service, drives quality of care and accepts responsibility in maintaining relationships that are equally respectful to all. Adheres to AdventHealth Corporate Compliance Plan and to all rules and regulations of all applicable local, state, and federal agencies and accrediting bodies.