Northeast Georgia Health System (NGHS) is a not-for-profit community health system dedicated to our mission of improving the health of our community in all we do. Through the services of a medical staff of more than 1,400 physicians representing more than 60 specialties, our team cares for more than one million people across the region at five hospitals and a variety of outpatient locations.   
Founded in 1951 as Hall County Hospital, NGHS has grown to include five Northeast Georgia Medical Center hospital campuses – NGMC Gainesville, NGMC Braselton, NGMC Barrow, NGMC Habersham and NGMC Lumpkin – with a total of more than 950 beds and more than 1,400 medical staff members. 

NGHS Quick Facts from Fiscal Year 2023: 
• 1.7 million visits / 100,000+ Heart Institute visits  
• 11,000+ employees  
• 950+ licensed beds  
• 1,400+ Medical Staff  
• GME – 200+ residents and fellows  
• 29,500 surgeries  
• 5,200 deliveries  
Locations:  
• Gainesville – 613 licensed beds  
• Braselton – 188 licensed beds  
• Barrow – 56 Braselton licensed beds  
• Lumpkin – 52 licensed beds  
• Habersham – 53 licensed beds  
Accreditations & Recognition: 
• Fully accredited by DNV Healthcare  
• MBSAQIP-Accredited Center for Bariatric Surgery and Obesity Medicine 
• Accreditation with Commendation by the American College of Surgeons Commission on 
Cancer  
• Accredited for carotid artery stenting and percutaneous coronary interventions by 
Accreditation for Cardiovascular Excellence 
• Hospice Honors Elite accreditation  
• Comprehensive Stroke Center – Gainesville, Primary Stroke Center – Barrow, Braselton and 
Habersham  
• Emergency Cardiac Care Center Designations for all five hospitals 
• Center of Excellence Designation from the Surgical Review Corporation – Colorectal Surgery, 
Minimally Invasive Surgery, Minimally Invasive Gynecology, Robotic Surgery and Hernia 
Surgery 

The Opportunity:  
Executive Director of Diagnostic Imaging  
The Imaging Department at NGMC will provide nearly 600,000 procedures in Fiscal Year 2025 
across five hospitals and four freestanding Outpatient Imaging Centers.  Playing a key role at NGMC, the Imaging Department supports NGMC’s renowned patient care programs including orthopedics, neurology/neurosurgery, oncology, surgery and trauma.  The department is rapidly expanding in both the outpatient and inpatient settings to meet the needs of a growing medical staff and patient population as well as increasing acuity in overall services.  The department is also in the midst of large IT projects including the replacement of its PACs system and installation of Artificial Intelligence (AI Doc) systems to aid in diagnosis.  The department has a rich history of high-quality services and numerous accreditations, and also strategically partners with numerous schools for training and recruitments pipeline.   
 
The Executive Director of Diagnostic Imaging is accountable for the development and 
implementation of a strategic plan for the Imaging Department across the enterprise that focuses on maximizing NGMC's targeted market capture. Establishes and achieves financial, operational, and quality performance targets for all imaging modalities, working collaboratively with radiologists, medical staff, and System leadership.  Duties include program and business development, brand development, oversight of operations, quality assurance & accreditation, financial planning/operations, revenue cycle, capital planning & acquisition, development of successful relationships with physicians, marketing of service lines, strategic development, community relations, capacity and access optimization, management of customer services, as well as other duties. 
 
Organization Expectations:  
 
Quest: Facilitates in continuous improvement of processes, quality, efficiencies, satisfaction, 
engagement and outcomes with employee input.        
Talent Development: Coaches and develops staff; builds a high performing team.   
Safety:  Promotes patient, visitor and staff safety and effectively manages hazards that lead to injury or harm.         
Productivity: Meets productivity expectations.        
Regulatory Compliance: Ensures department’s compliance with all regulatory, DNV, mandatory 
education, and similar requirements.  
  
 
Essential Tasks and Responsibilities:  
 
• Directs, plans and manages a team that oversees multiple modalities within the service line 
over a multitude of patient care delivery sites or disciplines (administrative and 
clinical).  Duties will encompass managerial, professional, strategic, education and research 
oversight. 
• Builds a strong physician alliances to achieve mutual goals as well as building a collaborative 
physician/operations team that centers on Program Leadership, Development/Strategic 
planning, Quality, Patient Experience, Customer Satisfaction and Market Share Growth. 
• Oversees a wide variety of regulatory, administrative and fiscal activities, both internally and 
externally to include patient care, business support functions, strategic development, space 
allocation, fundraising and other relevant departments.  Responsible for business processes 
of planning, program/service development, strategy implementation, financial/quantitative 
analysis and marketing.  Collaborates with system departments such as IT and revenue cycle 
to optimize department operations.   
• Provides leadership and direction to ensure the delivery of quality patient care for the overall 
operations of the Service Line.  Ensures all components of Service Line are continually 
operating in compliance with all regulatory and accrediting bodies' requirements, including, at 
a minimum, (Centers for Medicare and Medicaid Services) CMS, DNV, State of Georgia, and 
ACR (American College of Radiology). 
• Oversees transition planning, process of care and quality improvement initiatives, and 
resource allocation within the service line.  Monitors, evaluates and implements actions 
necessary to meet regulatory, quality, and safety standards for the service line. 
• Develops and sustains an appropriate management structure with carefully selected 
individuals to accomplish all goals of the department.  Ensure that appropriate levels of 
qualified (clinical, technical, and customer-oriented) personnel are employed in the Service 
Line to provide quality patient care.  Sets performance expectations and addresses all 
performance deficits. 
• Develops/monitors clinical and performance metrics, tracks volume, and financial 
performance to understand and monitor the successes of the service line (Productivity, 
Profitability/Budget, Market Share, Outcomes, Satisfaction).  Implements actions when 
performance is not meeting established goals/targets. 
• Identifies service enhancement opportunities with leadership and front line staff and uses 
Lean Theory to identify roadblocks and redesign's inefficient work processes.  Collaborates 
with other System leaders in ensuring department's service levels are meeting their 
requirements, i.e. surgery, emergency department, inpatient, etc.   
• Oversees capital equipment and device utilization planning and works within organizational 
approval and procurement processes.  Oversees warranty and service agreements for capital 
equipment to ensure adherence with preventive maintenance and timely service for 
equipment. 
• Maintains active participation in appropriate regional, state and professional management 
and clinical associations related to Radiology. 
• Responsible for achieving Best Practice models and benchmark Service Line indicators, 
including clinical, financial, marketing and operational outcomes as identified jointly with 
Senior Leadership, Finance, Quality Improvement and Corporate Strategy. 
• Promotes harmonious interdepartmental relationships and cooperation to enhance 
teamwork and cohesiveness throughout the health system.  Actively manages relationships 
with radiology groups to ensure service levels are met and contractual obligations are 
fulfilled.  Collaborates with radiology groups on their overall performance, effective use of 
medical directors and modality chiefs, and ongoing manpower levels/overall group health and 
stability to ensure needs of System are met. 

Job Specific and Unique Knowledge, Skills and Abilities 
 
• Must possess excellent oral, written, and communication skills as well as strong imaging 
business development experience. 
• Must possess strong internal drive and initiative to be able to accomplish work with minimal 
direction/supervision from Senior Administration. 
• Must be decisive and a strong leader with effective interpersonal skills to develop teamwork 
among a variety of stakeholders. 
• Must be self-starter, able to work and accomplish goals with collaborative efforts of the 
medical staff and radiology groups. 
• Must be extremely knowledgeable in program expansion and/or new program development. 
• Demonstrates progressive clinical leadership experience.  Recognized as a specialty content 
expert in areas of Imaging, remaining current with clinical best practice and radiology 
industry/technology trends.  Ability to build service line loyalty/branding with both patients 
and physician customers.  Must be able to create high quality imaging service to offer to 
patients and referring physicians, in collaboration with radiologists.  
   
Minimum Job Qualifications: 
 
• Licensure or other certifications: Current ARRT. 
• Educational Requirements: MHA, MBA or other health related masters degree. 
• Minimum Experience: Five (5) years of health care experience leading fully developed Health 
System Imaging Department. Prior Management of Imaging Service Line including multi
location Inpatient and Outpatient Imaging Centers. Must demonstrate program development 
and revenue enhance programs as well as successful physician and staff relations.  
   
The Ideal candidate:  
 
We are seeking a candidate with a proven track record in growing and strengthening outpatient 
imaging market share while operationally supporting a large imaging department and working 
collaboratively with contracted radiology groups. The ideal candidate will have experience leading both inpatient and outpatient imaging services and demonstrate expertise in competitive market positioning, business development, marketing, staff engagement, and analytics. 
 
This individual should be confident in their ability to lead large-scale projects and build effective 
relationships with staff and physicians. Strategic acumen, adaptability, high energy, and quick 
decision-making skills are essential for success in this role. 
 
Key Qualifications: 
• Demonstrated leadership in creating a safe, engaging, and high-performing environment for 
staff. 
• A history of building rapport with physicians, leading quality and safety initiatives, and 
practicing strong financial stewardship.