Overview

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Indiana University Health leadership team leadership team in the role of Executive Director- Practice Operations, Hospital-Based Outpatient Department (HOPD).

Job Description:

This leader will provide strategic, operational, and clinical leadership for hospital-based outpatient departments (HOPD) across the system. Responsible for leading initiatives to enhance operational efficiency, standardize care delivery, and improve patient outcomes in a complex, evolving healthcare environment. Develops and executes a clear vision for organizational transformation aligned with IU Health's mission, strategic priorities, and regulatory requirements. Partners closely with hospital and medical group leadership to drive high-reliability, standardized clinical operations across all outpatient care settings. Collaborates with senior leaders, department heads, and key stakeholders to assess organizational needs, identify opportunities for process improvement, and implement sustainable change management strategies. Establishes system-wide policy and operational direction and is accountable for results within defined scope, ensuring compliance with regulatory standards and industry best practices

Key Relationships

Reports to: Vice President, Chief Practice Officer

Candidate Qualifications

Candidates for the position will be evaluated according to the following criteria and competencies.

• Bachelor's Degree is required. Master's Degree is preferred.
• Requires 10+ years of relevant experience.
• Requires 10+ years of relevant experience in leading, managing, and delivering key initiatives across large, complex organizations.
• Requires 7+ years of management experience.
• Change Management experience is required.
• Requires extensive experience working in a complex, matrixed organization.
• Requires an In-depth knowledge of industry trends and best practices related to transformation.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana's largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation's healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system's programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.